Navigating Your Insurance Claim
Dealing with insurance after a crash can be overwhelming. At Accidento, we understand this and are here to help you understand your options and get the best outcome.
You choose your repairer - Contact us before your insurer and we’ll help you navigate your claim.
Common Questions
Do I have to use the insurer’s recommended repairer?
No! You have the right to choose your own repairer. It all begins with an idea.
What if my insurer says I have to pay an excess?
We’ll help you understand your policy and provide you with the right information to take back to your insurer.
My claim has been approved, can I book in for repairs?
Typically, your insurer will approve your claim before we have our repairs approved. Once the costs are assessed, we are then able to make a plan for repair.
Understanding Your Insurance Policy
We have seen it all when it comes to insurance claims. If you have any queries about the process we recommend coming and seeing us PRIOR to making your insurance claim so we can guide you through the process and take the stress out of dealing with your insurer.