Vehicle Photo Guide

To ensure that we have enough information to allow faster processing by your insurer please read and follow the instructions below:

  • One photo from each corner of the car and one photo of each side. Make sure the car is in the whole frame of the photo (stand approximately 3-5 meters away). See diagram and examples.

  • Three photos of each damaged panel (stand approximately 1-2 meters away)

  • Individual photos of any broken lights or plastic mouldings e.g. fog lamps, tail lamps, bumper skirts etc.

  • One photo of: registration, WOF, odometer and VIN plate if it is easily accessible.  

Email or submit using contact form, all photos along with your details and insurance claim number (if applicable) to queenstown@accidento.co.nz

White Subaru Outback parked on wet pavement with mountains in the background.
Blue rectangle with three horizontal sections and arrows pointing inward from each side
Black Isuzu Bighorn SUV parked outside a building, with a spare tire on the rear door.
Black station wagon parked outdoors with mountains in the background.